Complaints & Feedback

Compassionate Care 4 All strives to provide a quality service to its participants and welcomes complaints and feedback.

An individual or their chosen nominee using our service has the right to make a compliant or provide feedback about the service we offer. Your feedback allows us to improve our service and supports us to deliver the high-quality service that we strive to maintain.

Should you wish to make a complaint, please email your complaint to lisa@cc4all.com.au

The complaint will be investigated and a plan to resolve it will be developed in a timely manner. If you are not satisfied with the outcome from Compassionate Care 4 All you can make your complaint to;

OMBUDSMAN – DISABILITY SERVICES

Commonwealth Ombudsman
Telephone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au

Disability Services Commissioner

1800 677 342
https://www.odsc.vic.gov.au/making-a-complaint/rights-and-responsibilities/