Complaints & Feedback
Compassionate Care 4 All strives to provide a quality service to its participants and welcomes complaints and feedback.
An individual or their chosen nominee using our service has the right to make a complaint or provide feedback about the service we offer. Your feedback allows us to improve our service and supports us to deliver the high-quality service that we strive to maintain.
If you wish to make a complaint, at anytime you can email email@example.com
The complaint will be investigated and a plan to resolve it will be developed in a timely manner. If you are not satisfied with the outcome from Compassionate Care 4 All you can make your complaint at anytime to;
OMBUDSMAN – DISABILITY SERVICES
Disability Services Commissioner
Telephone: 1800 035 544
Text Telephone: TTY 133 677
Translating and Interpreting Service: 131 450
National Relay Service: internet-relay.nrscall.gov.au and ask for 1800 035 544
Online complaint contact form: https://www.ndiscommission.gov.au/participants/complaints
Mail: PO Box 210, Penrith NSW 2750